We may collect the following types of information:

1. Personal Information
• Full name
• Email address
• Phone number
• Residential address
• Date of birth
• Financial information required for mortgage loan assessment
• Identification documents when necessary
2. Non-Personal Information
• Browser type
• Device information
• Cookies and usage data
• IP address and location data

We may use your personal information to:

• Provide mortgage loan services and support
• Respond to enquiries
• Assess loan eligibility
• Verify identity
• Improve website performance and user experience
• Send important updates, notices, or promotional information (you may opt out anytime)

We do not sell your information. We may share data only with:

• Verified financial partners or lenders
• Third-party service providers assisting with operations
• Legal authorities where required by law
• Professional advisors (auditors, legal consultants, etc.)

All third parties are required to maintain confidentiality.

We implement reasonable technical and administrative measures to protect your data from:

• Unauthorized access
• Loss
• Misuse
• Modification

While we strive to safeguard data, no online system is 100% secure.

We use cookies to:

• Improve user experience
• Analyze website traffic
• Store session preferences

You may disable cookies through your browser, but some site features may not function properly.

You may:

• Request access to your personal data
• Request correction or updates
• Request deletion (where legally permitted)
• Opt out of marketing communications

To exercise your rights, contact us at: [email/contact]

Our website may include links to external sites. We are not responsible for their content or privacy practices.

We may update this policy from time to time. Updates take effect once posted on our website.

For privacy-related questions or complaints:
Email: contact@thrivingaussie.com
Phone: +61 489 201 919